Last updated: 6th July, 2026
Califitoga (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits our website or engages with our coaching services. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you submit an enquiry or contact form
- Details you share about your fitness goals, health background, or scheduling preferences
- Payment-related details when you register for the Trial Week or a programme (processed securely through our payment partners; we do not store card details ourselves)
- Communications you send us via email, WhatsApp, or our contact forms
We may also collect limited technical information automatically, such as browser type, device type, and pages visited, to help us understand how our website is used.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and schedule sessions
- Personalise coaching plans based on your goals and health background
- Process payments for the Trial Week and other programmes
- Send updates about your sessions, schedule changes, or programme information
- Improve our website and services
- Meet our legal and regulatory obligations
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share information with:
- Coaches and team members directly involved in delivering your sessions
- Service providers who support our operations (for example, form and scheduling tools, payment processors, and email providers)
- Authorities, where required by law
4. Data Storage and Security
Your information is stored using reputable third-party platforms and reasonable technical safeguards are in place to protect it. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide our services and meet legal, accounting, or reporting requirements. You may request deletion of your data at any time, subject to any retention obligations we may have.
6. Your Rights
You may contact us to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, where applicable
- Withdraw consent for marketing communications
7. Cookies
Our website may use cookies to improve your browsing experience and understand site usage. You can control cookie preferences through your browser settings.
8. Children’s Privacy
Our services are intended for adults. If a minor wishes to participate in a programme, this must be arranged through a parent or guardian, who will be the primary point of contact for all communications and consents.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
10. Contact Us
If you have questions about this policy or how your information is handled, please contact us at califitoga@gmail.com.